Sterling National Bank
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Sterling National Bank Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sterling National Bank has 1.3 star rating based on 95 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Unhappy, Always have friendly and professional staff, Nice tellers and customer service.
Cons: Poor customer service, Cannot access my own money idiots conducting maintanence all day, Customer service with website.Recent recommendations regarding this business are as follows: "Poor", "notify the customers at least 30 days", "Go to another mortgage company", "I would never recommend Sterling bank.", "Find a different bank!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sterling National Bank has 1.3 star rating based on 95 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Unhappy, Always have friendly and professional staff, Nice tellers and customer service.
Cons: Poor customer service, Cannot access my own money idiots conducting maintanence all day, Customer service with website.Recent recommendations regarding this business are as follows: "Poor", "notify the customers at least 30 days", "Go to another mortgage company", "I would never recommend Sterling bank.", "Find a different bank!".
Most users want Sterling National Bank to offer a solution to their issues.
Consumers are not pleased with Reliability and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Sterling National Bank Reviews
"Charged overdraft during COVID 19"
Overdraft fees charged on my account
"Total Incompetence"
Sterling National Bank ignored the written request of a customer &;;;;;; allowed a person with no authority to have access to the account of the customer...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dhaka, Dhaka
I want to talk to the bank manager
Preferred solution: Deliver product or service ordered
Queens, New York
Unable to send email!!!
Preferred solution: Full refund
User's recommendation: Poor
Total Incompetence
- Location
- Very poor custmer service
Preferred solution: Full refund
Brentwood, New York
Loan transfer
User's recommendation: notify the customers at least 30 days
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Queens, New York
Atm not working
Late payments recorded erroneously
- Not accurate reporting
Preferred solution: correct report to credit bureau
User's recommendation: Go to another mortgage company
Trying to reach Customer service for a week. They were suppose to call me back I waited so long on the phone. No call back.
Preferred solution: Need to speak to a customer service rep
User's recommendation: I would never recommend Sterling bank.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Delray Beach, Florida
Lack of communication with customers!
- No help at all days and i cannot speak to a human
- Poor service
- Could not do a simple deposit that needed to be added
Preferred solution: Getting this resolved by the bank
User's recommendation: Find a different bank!!!
Brooklyn, New York
Can not open account online
Preferred solution: system online not work i can not open my account System unavailabl
Concerning my debit card
New York, New York
Safety Deposit box was sealed Customer service hung up on me !
User's recommendation: Don't use this bank
Poor Customer Service
- Unreliable and poor customer service
Preferred solution: Let the company propose a solution
User's recommendation: Find another bank, poor customer service and terrible on-line service. the account locks at least once week.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I cannot make wise transfer
- Unhappy
- Cannot access my own money idiots conducting maintanence all day
- No customer service at all outside the bank
Preferred solution: Let the company propose a solution
Floral Park, New York
Card declined
Saint Louis, Missouri
Decline card
Bay Shore, New York
Poor service
User's recommendation: No. I do not recommend Sterling.
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