Sterling National Bank is essentially extorting me for a statement that they contacted me about locking my online access and/or to write that my wife who is traveling abroad did or did not try to access the account from Amsterdam. These people are so off the hook in...Read more
I received a check from a individual written on a SNB check. I called SNB to verify that this was in fact their draft and the account was a valid account. I did not ask for any information just to verify the check wasn't not fraudulent. They refused to talk to me. I...Read more
The worst bank I have ever encountered. The 1800 customer service number is horrible they close really early, so if you need help in the evening. Well you can completely forget about that. The mobile app glitches crashes and is the most annoying thing in the world. And...Read more
Since Sterling Bank took over Provident Bank in 2014, it's been a nightmare. I was at Provident for more than 20 years. I also have accounts with Wells Fargo, Capital One and Prudential so I have a basis to compare customer service. I pay a rental property mortgage to...Read more
I didn't like
- Not connected mortgage processor
Money transferred from one account to another within Sterling National Bank in Rockland County NY. FOUR DAYS later money still has not arrived into the 2nd. account but was immediately deducted from the 1st. account four days ago! Bank representative says, "Why don't...Read more
Stony Point, New York
THIS BANKS HAPPEN TO BE THE WORST BANK EVER----MICKEY MOUSE OPERATION--THIS WHOLE OPERATION IS UNTRUSTWORTHY. AS YOU WALK IN YOU CAN TELL THE EMPLOYEES ARE UNDER PAID ...THEY LOOK SO CONFUSED AND OUT OF IT AS IF THEY ARE WISHING TO BE SOMEWHERE ELSE. MANAGEMENT ARE...Read more
Edward Nugent reeks of booz. He is hardly ever in, misses meetings all the time. How can this manager be an asset to the bank. What message is this sending shareholders? When you call the bank up, your often told to call again because they are not able to help you at...Read more
Michael Madeo, an emotionally delicate and very angry individual, verbally attacked me this afternoon after visiting the branch to cash a check. Tried to cash a payroll check cut by Oliver Staffing Services but was informed that Sterling National Bank does will not...Read more
Sterling National Bank Debit Card Review
Sterling National Bank
Do not go to this bank!! This is the most unorganized office I've ever dealt with. Currently I am on week 3 of waiting for a new debit card since mine was hacked. Everyone had a different answer and no one follows through.
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