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I have been a loyal customer of astoria for decades, paid my mortgage on time every month for decades. We recently sold our home and closed the loan account. We received all the closing documents from Astoria/Sterling National Bank except the escrow refund check of...
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1.0
#1128196
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72-35 Broadway (Astoria Bank) Recently changed to Sterling National Bank, It Was a wort Bank and After changing the name got more Worst , The New Manager Usha Is the Rudest Manager in the World, Got Big sing Free Notery, after asking for Notery seal, they are saying no...
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1.0
#1116329
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Sterling National Bank is essentially extorting me for a statement that they contacted me about locking my online access and/or to write that my wife who is traveling abroad did or did not try to access the account from Amsterdam. These people are so off the hook in...
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1.0
#1070758
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I received a check from a individual written on a SNB check. I called SNB to verify that this was in fact their draft and the account was a valid account. I did not ask for any information just to verify the check wasn't not fraudulent. They refused to talk to me. I...
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1.0
I didn't like
  • Poor customer service
#1060913
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The worst bank I have ever encountered. The 1800 customer service number is horrible they close really early, so if you need help in the evening. Well you can completely forget about that. The mobile app glitches crashes and is the most annoying thing in the world. And...
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1.2
#1036607
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Since Sterling Bank took over Provident Bank in 2014, it's been a nightmare. I was at Provident for more than 20 years. I also have accounts with Wells Fargo, Capital One and Prudential so I have a basis to compare customer service. I pay a rental property mortgage to...
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Anonymous
Anonymous

Just a little fyi, Provident bought out Sterling not the other way around. And secondly why don't you just mail in the payment with the envelope they provide you with?

1.0
I didn't like
  • Not connected mortgage processor
#640217
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Money transferred from one account to another within Sterling National Bank in Rockland County NY. FOUR DAYS later money still has not arrived into the 2nd. account but was immediately deducted from the 1st. account four days ago! Bank representative says, "Why don't...
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Anonymous
pete

you should read about TD bank before going there.

Stony Point, New York
#618327
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THIS BANKS HAPPEN TO BE THE WORST BANK EVER----MICKEY MOUSE OPERATION--THIS WHOLE OPERATION IS UNTRUSTWORTHY. AS YOU WALK IN YOU CAN TELL THE EMPLOYEES ARE UNDER PAID ...THEY LOOK SO CONFUSED AND OUT OF IT AS IF THEY ARE WISHING TO BE SOMEWHERE ELSE. MANAGEMENT ARE...
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Anonymous
Dominick F. Sammarone

I have a cure for idiotic banks, TD Bank! Open 7 days a week and till 7:00PM A working mans bank. (and you don't have to make an appointment to visit your money)

#530095
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Edward Nugent reeks of booz. He is hardly ever in, misses meetings all the time. How can this manager be an asset to the bank. What message is this sending shareholders? When you call the bank up, your often told to call again because they are not able to help you at...
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Anonymous
Liza

your told your documents were given to a random outgoing messenger by mistake. The ladies toilets are filty. Menstrual blood and unflushed ***.

Anonymous
this is all facts about Sterli

How about when you show up at Sterling National Bank to pick an important document that had to meet a deadline and your told that they gave your documents to an outside messen...

#317334
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Contact Sterling National Bank

Mailing Address:
Sterling National Bank
650 Fifth Avenue
New York, NY 10019
Phone:
(212) 757-3300
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Sterling National Bank Products and Services

Recently Discussed Reviews

Michael Madeo, an emotionally delicate and very angry individual, verbally attacked me this afternoon after visiting the branch to cash a check. Tried to cash a payroll check cut by Oliver Staffing Services but was informed that Sterling National Bank does will not...
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Anonymous
Dominick

After reading the Soprano's National Bank article, They ruined that small business owner in that article.http://mfi-miami.com/2014/10/should-sterling-national-bank-be-re-named...

Anonymous
Com***r Geek

Her welfare check was probably late, and her baby daddy took all the food stamps!!!! :eek

#205878
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Sterling National Bank Debit Card Review

Sterling National Bank
#766198
1.0
Details
Do not go to this bank!! This is the most unorganized office I've ever dealt with. Currently I am on week 3 of waiting for a new debit card since mine was hacked. Everyone had a different answer and no one follows through.
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