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1.0

The worst bank I have ever encountered. The 1800 customer service number is horrible they close really early, so if you need help in the evening.

Well you can completely forget about that. The mobile app glitches crashes and is the most annoying thing in the world. And you can forget about trying to get any information or answers to any questions you may have online, or when the so-called store hours are closed. for example trying to get the answer to a simple question as " when will the funds be available when depositing cash through the banks ATM" it's totally ridiculous.

It's like you'll only have information and access to your money during store hours, what kind of nonsense is that. What century are we living in? The bank is horrible. Don't ever Bank at Sterling national bank, The stress and heartache you will indoor will make you wish you never made that mistake in ur life.

Everything about this bank sucks, There's not A positive word I would ever use to describe this financial institution..

I am not sure what the rating is with the Better Business Bureau. But trust me you would be better off keeping your money on the mattress, then ever taking a chance with this really *** stress causing so called bank.

Reason of review: Poor customer service.

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